Publications

 

Books and Book Chapters

Dutton, J. E. & Sonenshein, S. (Forthcoming). Positive organizational scholarship, In S. Lopez and A. Beauchamps, (Eds), Encyclopedia of positive psychology. Blackwell Publishing.

Dutton, J. E., & Glynn, M. (Forthcoming). Positive organizational scholarship. In C. Cooper and J. Barling, (Eds)., Handbook of organizational behavior. Thousand Oaks: Sage Publications.

Grant, A., Dutton, J. & Rosso, B. (Forthcoming). That's important: Making a difference with organizational research. In D. Barry & H. Hansen (Eds.), Handbook of New & Emerging Approaches to Management & Organization. Thousand Oaks: Sage Publications.

Dutton, J. E., Lilius, J. M. & Kanov, J. M. (2007). The transformative potential of compassion at work. In D. Cooperrider, R. Fry and S. Piderit, (Eds.), New Designs for Transformative Cooperation, pp. 107-126. Palo Alto, CA: Stanford University Press.

Dutton, J. E. & Ragins, B. (Eds.). (2007). Exploring positive relationships at work: Building a theoretical and research foundation. Mahwah, NJ: Lawrence Erlbaum.

Ragins, B. & Dutton, J. (2007). Positive relationships at work: An invitation and introduction. In J. Dutton & B. Ragins (Eds.), Exploring positive relationships at work: Building a theoretical and research foundation. Mahwah, NJ: Lawrence Erlbaum.

Frost, P. J., Dutton, J. E., Maitlis, S., Lilius, J., Kanov, J., & Worline, M. C. (2006). Seeing organizations differently: Three lenses on compassion. In C. Hardy, S. Clegg, T. Lawrence & W. Nord (Eds.), Handbook of organization studies, 2nd Edition, pp. 843-866. London: Sage Publications.

Cameron, K. S., Dutton, J. E., & Quinn, R. E. (2003). Positive organizational scholarship: Foundations for a new discipline. San Francisco: Berrett-Koehler.

Dutton, J. E. (2003). Energize your workplace: How to create and sustain high quality connections at work. San Francisco: Jossey-Bass.

Frost, P. J. (2003). Toxic emotions at work: How compassionate managers handle pain and conflict. Boston: Harvard Business School Press. 2nd edition (2007).

Frost, P.J., Nord, W. R. & Krefting, L. A. (2003). Managerial and organizational reality: Stories of life and work. NJ: Prentice Hall

Frost, P. J.; Dutton, J. E.; Worline, M. C. & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotion in organizations, 2nd Edition, pp. 25-45. London: Sage Publications.

 

Journal Publications

Lilius, J., Worline, M., Maitlis, S., Kanov, J., Dutton, J., & Frost, P. (2008). The contours and consequences of compassion. Journal of Organizational Behavior,29, 193-218.

Heaphy, E. & Dutton, J. E.(Forthcoming). Positive Social Interactions and the Human Body at Work: Linking Organizations and Physiology. Academy of Management Review.

Dutton, J., Worline, M. C., Frost, P. J., Lilius, J. (2006). Explaining compassion organizing. Administrative Science Quarterly, 51, 1, 59-96.

Rhee, S.Y, Dutton, J. & Bagozzi, (2006). R. Making sense of organizational actions in response to tragedy: Virtue frames, organizational identification and organizational attachment. Journal of Management, Spirituality and Religion, 3, 1-2: 34-59.

Maitlis, S. & Ozcelik, H. (2004). Toxic decision processes: A study of emotion and organizational decision making. Organization Science, 15, 4, 375-393.

Kanov, J. Maitlis, S., Worline, M. C., Dutton, J. E., Frost, P.J. & Lilius, J. (2004). Compassion in organizational life. American Behavioral Scientist, 47, 6, 808-827. Reprinted in J. V. Gallos (Ed.), Organization development: A Jossey-Bass reader (The Jossey-Bass Business and Management Reader Series). Jossey-Bass.

Dutton, J. E. Breathing life into organizational studies. (2003). Journal of Management Inquiry, 12, 1-19.

Dutton, J. E., Frost, P. J., Worline, M. C., Lilius, J. M., & Kanov, J. M. (2002). Leadership in times of trauma, Harvard Business Review, January. Reprinted in Harvard Business Review on Building personal and organizational resilience. Boston: Harvard Business School Press.

Frost, P. J. (1999). Why compassion counts! Journal of Management Inquiry, 8, 2, 127-133.

Frost, P. J. & Robinson, S. L. (1999). The toxic handler: Organizational hero and casuality. Harvard Business Review, July-August, pp. 96-106

 

Other Publications

Bek, J., et al. (2007). A foundation of giving: How one company cares for its employees. This case documents the inception, evolution, triumphs and tribulations of the Borders Group Foundation. The Foundation offers emergency monetary grants for crisis situations such as illnesses, financial hardships, and natural disasters, as well as educational scholarships, a bereavement response initiative, and several other programs to support employees. The case was designed to enrich understandings, and stimulate debate and discussion, about vision implementation and internal corporate social responsibility.

Lilius, J. M. (2006). Being there or being competent? How co-worker support contributes to unit performance. Unpublished doctoral dissertation, University of Michigan.

Worline, M. C. (2004). Dancing the Cliff Edge: The Role of Courage in Social Life. Unpublished Dissertation, University of Michigan.

Kanov, J. M. (2005). Re-envisioning feeling and relating at work: An inductive study of interpersonal disconnection in organizational life. Unpublished doctoral dissertation, University of Michigan.

Dutton, J. E.; Quinn, R. & Pasick, R. (2001). The Heart of Reuters, Parts A & B. This case describes the responses of Reuters America to the incidents of 9/11/2001. Part A describes the range of adaptive responses to the events of 9/11, and invites the question, What is it about the culture, structure, and strategy of Reuters that explains their response pattern? Part B describes the range of the impact of Reuters' responses to 9/11 on employees. The Heart of Reuters is ideal for a discussion of leadership and change, crisis management, resilience, and compassion.

 

Working Papers

Lilius, J. M. Present or competent? An alternative mechanism underlying the relationship between social support and performance outcomes in work organizations. Working paper, Queen's University.

Lilius, J. M. "We're not supposed to have favorites (but we all do!)": Differential attention in effective collective service delivery. Working paper, Queen's University.

Worline, M.C., Dutton, J.E., Kanov, J., Lilius, J.M., Maitlis, S., & Frost, P. J. Organizing resilience by cultivating resources: A practice perspective.

Wrzesniewski, A. Dutton, J. On cleaning and caring: On cultivating humanity at work.

Sally Maitlis and Peter Frost

 

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